Tatyana Batrak - Your Partner for Success
Strategic Planning - The Consultation
If you feel your company can benefit from a comprehensive record review and analysis, we will begin by scheduling a consultation.
During the consultation, we will gather all relevant information and identify the outcomes that are important to you by designing a plan specific to meet your company's needs.
We offer telecommunication/video conference options. If you are local, you are welcome to schedule a consultation in person.
If you decide to move forward with our services, the consultation fee of $150.00 will be applied as a credit towards your total balance.
Records Analysis
A meticulous audit, review and documentation of initial and subsequent medical/case records followed by a detailed report and any additional summaries as determined by the client.
All reviews are conducted by a Licensed Vocational Nurse with over 15 years’ experience in medical auditing and analysis.
Under HIPAA regulations, a nurse is obligated to guide patients on the process of accessing their own medical information, including providing the necessary forms and information on how to submit a request. If deemed necessary, we can guide you through requesting complete medical records from a treating facility.
Records Analysis can be beneficial for litigation; medical malpractice, child/elder abuse/neglect, juvenile dependency proceedings, personal injury claims, wrongful death.
Billing Review
If it's not documented - you can't bill for it.
We offer itemized statement review to identify discrepancies in charges, duplicate billing, and services that are not supported by the medical record. It's not uncommon for a medical provider to order a diagnostic test which prompts a charge for the service to drop. These procedures are sometimes cancelled, declined or the patient simply leave the treating facility.
Some clients simply prefer to have their bill audited after an operative procedure or an inpatient stay, ensuring they are not erroneously over-charged.
Billing Review can be beneficial for clients disputing their own billing charges, attorneys litigating a personal injury case to determine the cost of medical damages.
Chart Audit
If it's not documented - it didn't happen.
A chart audit is specifically focused on evaluating the records as a whole - are they complete? Are there orders to support the procedures that were carried out? Are consents signed/dated?
A full chart audit is often requested when a facility is preparing for an external audit. Rather than creating a timeline for each event, the focus is on ensuring the records the facility has are complete according to current CMS guidelines.
Chart Audits can be beneficial for healthcare facilities preparing for an external audit, to ensure quality assurance standards are met as to the timeliness of signing and completing medical records, and to provide feedback and education to staff for process improvement.
Your rights to accessing your medical records
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Section 123110 of the Health & Safety Code specifically provides that any adult patient, or any minor patient who by law can consent to medical treatment (or certain patient representatives), is entitled to inspect patient records upon written request to a physician and upon payment of reasonable clerical costs to make such records available. The physician must then permit the patient to view their records during business hours within five working days after receipt of the written request. The patient or patient's representative may be accompanied by one other person of their choosing. Prior to inspection or copying of records, physicians may require reasonable verification of identity, so long as this is not used oppressively or discriminatorily to frustrate or delay compliance with this law.
https://www.mbc.ca.gov/Resources/Medical-Resources/Access-Records.aspx
HIPAA Disclosure
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Health Insurance Portability and Accountability Act
Improve the portability of health insurance, protect patient’s privacy, ensure that health information is kept secure and notify patients of breaches of their health data.
All licensed nurses in California are bound by HIPAA regulations. Our company will provide a HIPAA disclosure before the commencement of any work. This ensures that any information provided or accessed during the review is protected work product, not to be shared with any other parties, nor can it be shared or talked about unless it pertains to the review between employees within Charting Compliance. Electronic information will be stored in a folder allocated for each specific case. We do not allow printing or copying any portion of the medical record, unless approved and deemed necessary by the client. Any device used to access the protected work product must be equipped with a passcode. Any laptops used to review protected work product must be locked, medical information shall never be left open and unattended as this directly violates the client's privacy and compromises the protected information.
